GENERAL TERMS AND CONDITIONS FOR THE DELIVERY OF PRODUCTS BY NUUD BV
NUUD BV | Creative Valley | Orteliuslaan 13 | 3528 BA UTRECHT - NL
The way we work: the general delivery terms of NUUD.
1.1 NUUD is a registered trademark of NUUD BV, registered with the Chamber of Commerce of Utrecht under the number 69328943. The VAT number is (NL) 857833479B01. NUUD is located in Creative Valley, Orteliuslaan 13, 3528 BA in UTRECHT.
1.2 Accessibility: You can reach us the easiest by email at email@example.com. If you have questions about an order, you can direct it to firstname.lastname@example.org. The customer service is available by phone at +31 6 25354022 from 9:00 to 5:00 PM Monday to Friday.
2. Acceptance and your rights as a customer
2.1 These Terms apply if you place an order with NUUD or if you authorise NUUD to charge your bank account for the order amount.
2.2 Delivery: After order and payment, NUUD is shipped within a maximum of 72 hours.
2.3 You can return your order within 14 days. If you wish to return NUUD after receipt, we only accept packaging containing the seal on the tube (unopened tube) and we expect you to carefully handle packaging so that we receive the products in good condition. The shipping costs of the return shipment are for your account.
2.4 Of course, we do our utmost best to have everything meet your expectations. If something did not go as expected, we will resolve it as soon as possible. If your order has not arrived in good condition, we will send you a replacement package.
2.5 If you have returned NUUD correctly, we will refund the purchase amount as soon as possible, but always within 14 days of the confirmation of return-shipping receipt. Did we make a mistake with your payment? You can reclaim up to 3 months after your order to have us refund your money.
3. Our offer
3.1 Validity: If our offer has a limited period of validity or certain conditions, we will always mention it clearly.
3.2 Description: We do our best to describe any offers as accurately as possible and ensure our images are as truthful as possible so that you can make an informed decision. We can however not be held responsible for mistakes made. The offer always includes the price including VAT and shipping, how to order, how to pay and how to contact us.
4. General Data Protection Regulation
Under the General Data Protection Regulation we allow users to configure their own personal preferences regarding the storage of cookies. You can manage and update your personal preferences on nuud.care/cookies.
5.1. NUUD warrants that the products we provide are suitable for the purpose for which they are intended on the basis of the information provided by NUUD and ensure that the products comply with any statutory obligations and other government regulations that apply to that purpose.
5.2 NUUD guarantees that the products and services supplied by it are produced and delivered with respect for mankind and the environment.
5.3 The liability of NUUD (other than product liability) is limited to direct damage and the amount of the net invoice value of the product. NUUD is not liable for any form of indirect damage.
6. Applicable law and competent court
All agreements apply exclusively to Dutch law. All disputes are solely settled by the competent Dutch court.
Utrecht, 1 september 2017